📌 Legal Notice

By booking a stay at 16Tulum or using this website, you agree to the following Terms and Conditions.

I. VILLA 16TULUM – RENTAL TERMS & HOUSE RULES

1. Acceptance of Terms

By making a payment for your stay, you confirm acceptance of these Terms. This contract is enforceable under Mexican law as a clickwrap agreement.

2. Included in Your Stay

• Exclusive villa rental for up to 18 guests.
• Private chef (8 hours/day, 3 meals).
• Daily cleaning.
• Watchman and maintenance staff.
• Concierge services provided by TE.

3. Ingredient Costs & Service Fees

• Ingredients not included.
• Grocery shopping by TE only, with a 20% service fee.
• Deposit required before provisioning.

4. Occupancy & Guest Policy

• Maximum 18 registered overnight guests.
• Extra non-resident guests allowed only as day-use visitors, with prior approval and subject to extra fees.
• Unauthorized additional guests beyond approved day-use = violation, deposit forfeiture, and possible eviction.
• Check-in: 5:00 PM | Check-out: 10:00 AM.

5. Payments

• Bank transfer only.
• All payments are final & non-refundable.
• No chargebacks or disputes permitted.

6. Security Deposit & Damages

• Refundable deposit required before check-in.
• Guests liable for damages beyond deposit.
• Smoking indoors = $500 USD fine per room.
• Broken glass in pool = full drainage/cleaning cost.

7. General Rules

• Quiet hours: 11 PM – 7 AM.
• No pets.
• No smoking indoors (outdoor areas only).
• External service providers prohibited.
• Watchman and maintenance staff may enforce rules; non-compliance = eviction without refund.
• Exterior cameras monitor outdoor areas.

8. Events & Parties

• Any gathering with non-resident guests or amplified music/DJ = defined as an event.
• Events require prior written approval, contract, and event fees.
• Unauthorized events = eviction + loss of deposit.

9. Safety & Force Majeure

• Guests assume all risks of accidents, injuries, loss, or theft.
• No refunds for force majeure (hurricanes, outages, pandemics).
• Illegal activity = eviction + notification to Mexican authorities.

II. TRAVEL EXPERIMENTAL – ROLE & RESPONSIBILITY

1. Reservation Management
   • Travel Experimental “TE”  manages all reservations on behalf of Villa 16Tulum.
   • TE is the sole authorized service provider permitted to operate at Villa 16Tulum.
2. Intermediary Role
• TE acts exclusively as an intermediary between clients, Villa 16Tulum, and approved third-party service providers (chefs, wellness, DJs, transport, tours, etc.).
• TE does not assume responsibility for the execution, quality, or performance of third-party services
3. Concierge & Guest Relations
   • TE serves as the primary point of contact for all 16Tulum guests.
   • TE provides concierge services, including itinerary planning, reservations, and coordination of approved experiences.
4. Jurisdiction for Service-Related Claims
   • Any disputes related to third-party services (chefs, DJs, tours, transportation, wellness providers, etc.) shall be resolved exclusively in the courts of Playa del Carmen, Quintana Roo, Mexico.
   • TE assumes no liability for third-party actions or omissions.

III. LIABILITY WAIVER

By staying at Villa 16Tulum, you and your guests expressly agree to the following waiver:

1. Assumption of Risk
   • Guests acknowledge that use of the villa, pool, facilities, and services involves inherent risks.
   • Guests voluntarily assume full responsibility for any accidents, injuries, or losses sustained during the stay.
2. Release of Liability
   • Guests release Villa 16Tulum, its owners, employees, Travel Experimental LLC, and all associated service providers from liability for:
     • Personal injury or death.
     • Loss, theft, or damage to personal property.
     • Service interruptions (power, water, internet).
     • Weather-related events.
3. Indemnification
   • Guests agree to indemnify and hold harmless Villa 16Tulum, Travel Experimental, and their affiliates against any claims, costs, or damages arising from guest actions, negligence, or violations of these terms.
4. Financial Responsibility
   • Guests are financially responsible for damages, fines, or legal fees resulting from their actions or those of their group.

IV. WEBSITE TERMS OF USE

1. Acceptance of Terms
   • By using the 16Tulum website, you agree to these Terms of Use.
2. Content & Accuracy
   • Website information is for informational purposes only.
   • 16Tulum does not guarantee accuracy, completeness, or availability.
3. Intellectual Property
   • All text, logos, images, and media belong to 16Tulum.
   • Copying, scraping, or republishing is prohibited.
4. User Conduct
   • No fraudulent activity, illegal use, malware uploads, or abusive content.
   • No collection of personal data without consent.
   • Violations = termination of website access + possible legal action.
5. Disclaimers
   • Website provided “as is” without warranties.
   • 16Tulum not responsible for downtime, errors, or external links.
6. Jurisdiction
   • Website use governed by Quintana Roo, Mexico law.
   • Exclusive jurisdiction: Playa del Carmen courts.